Administrators
Principals, vice-principals, board staff, operations leads, and safety coordinators.
Open administrator guideAdministrator guide
Bridge public learning and formal readiness support
A Rescue Quest path for connecting public learning with formal readiness support.
School readiness conversation
A public-safe way to discuss awareness, training interest, and formal follow-up.
Start reviewSchool community information session
A fictional public session that explains Rescue Quest awareness and when a school may ask HeartSafe EMS about formal support.
Compare the pathsComparison
Rescue Quest vs HeartTrak
Use this distinction when explaining the pathway to school leaders, staff, families, or board teams.
| Topic | Rescue Quest | HeartTrak |
|---|---|---|
| Primary purpose | Public learning and engagement for first-minute confidence. | Private readiness support for authorized school or board teams. |
| Audience | Students, families, teachers, coaches, volunteers, and community members. | Principals, operations leads, safety coordinators, and authorized responders. |
| Content type | General awareness, fictional scenarios, public checklists, and safe role language. | Controlled readiness tracking, inspection scheduling, follow-up, and operational dashboard work. |
| What stays out of public pages | No private locations, student names, program files, readiness results, or internal follow-up. | Authorized teams handle program details in signed-in workflows. |
| Best next action | Share a public pathway, run a short classroom or team activity, then book training if needed. | Request a readiness review and set up authorized support for follow-up. |
Rescue Quest is for public learning. Authorized HeartTrak support is used for formal readiness workflows and follow-up.
School community
What Rescue Quest gives the school community
Use Rescue Quest when the goal is broad, school-safe awareness.
First-minute confidence
Clear actions everyone can remember: call 911, start CPR if trained or coached, get the AED, and guide responders.
Age-appropriate public language
Short, non-alarmist words for students, staff, coaches, families, and volunteers.
School-safe practice
Fictional classroom, hallway, gym, field, and event scenarios that do not expose real program details.
Engagement before formal training
A practical way to build interest before hands-on CPR/AED training or a readiness review.
Authorized teams
What HeartTrak adds for authorized teams
Use HeartTrak when the school needs controlled readiness work behind sign-in.
Private readiness tracking
Authorized users manage readiness work without exposing school program details on public pages.
Inspection and scheduling support
Track planned work, reminders, and follow-up through authorized workflows.
Operational dashboard
Give authorized teams a private place to see assignments, next actions, and support needs.
Follow-up recordkeeping
Keep program follow-up, scheduling notes, and support history out of public learning pages.
Common gaps
Readiness gaps schools commonly face
Use these as discussion prompts, not public claims about a specific school.
- People know an AED exists but not who should do what first.
Use Rescue Quest roles to make the first minute easier to explain.
- After-school, sports, weekend, or event coverage feels less clear than school-day coverage.
Keep the public conversation general, then move coordination into authorized follow-up.
- Staff, coaches, volunteers, and students use different words for the same first-minute roles.
Shared labels help the school community practice without exposing private program details.
- Public awareness is not yet connected to formal training or authorized follow-up.
Use HeartSafe EMS support when awareness should become training, review, or program coordination.
Confidence pathway
Staff and student confidence pathway
A simple progression keeps public learning from sounding like certification.
- Awareness
Use Rescue Quest for public first-minute language, classroom prompts, and team roles.
- Practice
Run short, non-alarmist activities for students, staff, coaches, and volunteers.
- Training
Book formal CPR/AED training when people need hands-on skills, certification, or a staff refresher.
- Authorized readiness support
Move program coordination, follow-up, scheduling, and operational support into HeartTrak.
Options
Training and follow-up options
Use the right next step for the level of support the school needs.
Public awareness launch
Share Rescue Quest pathways with students, staff, coaches, families, and volunteers.
CPR/AED training
Book hands-on training when staff or students need formal skill practice or certification.
Staff refresher
Use short reminders for teachers, office staff, coaches, activity leaders, and volunteers.
HeartTrak follow-up
Use authorized support for scheduling, follow-up, team coordination, and readiness review.
Start here
How to start a readiness review
Start with public goals and move controlled work into authorized support.
- Name the audience
Students, staff, coaches, volunteers, families, administrators, or a board-wide team.
- Pick the public learning goal
First-minute confidence, classroom activity, sports/event roles, or community engagement.
- Choose training or support
Book CPR/AED training, request a staff refresher, or ask about HeartTrak readiness support.
- Keep private details out of public forms
A first contact form should collect only enough information to route the request safely.
Risk-safe wording
Risk-safe wording for public rollout
- Say "Rescue Quest builds awareness," not "Rescue Quest certifies responders."
Keep public copy clear about awareness versus formal training.
- Say "ask authorized staff for program details," not uncontrolled AED location claims.
Specific program details belong in controlled school or HeartTrak follow-up.
- Say "request a readiness review," not "we are fully ready" unless formally verified.
Avoid public claims that imply a verified operational state.
- Say "HeartTrak supports authorized teams," not public operational details.
Keep signed-in work separate from public learning.
EN / FR
School-community readiness option
Short labels for a bilingual rollout or staff handout.
Rescue Quest
HeartTrak
HeartSafe EMS
HeartSafe EMS + HeartTrak
Lead form
Suggested public-safe lead form fields
Collect only enough information to route the request. Avoid student names, private AED details, internal program files, or operational notes.
Contact name
Who HeartSafe EMS should follow up with.
Work email
Use a school or board email when possible.
Role
Principal, vice-principal, operations lead, safety coordinator, teacher, or coach.
School or organization name
General organization identity only.
City or region
Enough location context to route service availability.
Audience interest
Students, staff, coaches, volunteers, families, administrators, or board-wide support.
Support needed
Rescue Quest rollout, CPR/AED training, readiness review, HeartTrak support, or unsure.
Preferred follow-up
Email, phone, or meeting request.
Optional public-safe note
Keep it general. Do not include private locations, student names, or internal program details.
A public lead form should start the conversation only. Detailed program review belongs in authorized follow-up, not the public request.
Public boundary
Rescue Quest stays public
Administrator pages use the validated public Rescue Quest content pack. Private school program details, student information, operational follow-up, readiness results, and authorized HeartTrak workspace content stay out of public pages.