Emergency guide

Quick guidance, not treatment

Short reviewed cards for emergency awareness. This page is not diagnosis, medical advice, or a substitute for emergency services.

Scene safety

Pause, look around, and protect yourself before helping.

First action: Your personal safety always comes first.
911: Call 911 when the emergency is serious or unclear.

Manual-backed: Your personal safety always comes first.

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Cardiac arrest awareness

If someone is unconscious and not breathing normally, get help and get the AED.

First action: Activate EMS (9-1-1).
911: Call 911 and follow dispatcher instructions.

Manual-backed: When a patient is unconscious and not breathing or not breathing normally the rescuer must provide CPR & AED quickly.

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AED basics

AEDs talk helpers through the process with verbal and visual prompts.

First action: Turn on the AED. Follow verbal and visual prompts.
911: Call 911 and send someone for the AED.

Manual-backed: Turn on the AED. Follow verbal and visual prompts.

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Choking

If a person is coughing forcefully, get help and encourage coughing. Severe choking needs trained response.

First action: Ask for adult or trained help.
911: Call 911 if the person cannot speak, breathe, or cough effectively.

Manual-backed: Usually, if a person is coughing...they are not choking!

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Severe bleeding

Severe bleeding can be life threatening. Get help and supplies quickly.

First action: Alert — Call 911.
911: Call 911 for life-threatening bleeding.

Manual-backed: Alert — Call 911

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Burns

Stop the burning process and get trained help.

First action: Flush with cool running water for 20 minutes.
911: Call 911 for serious burns or if directed by a trained responder.

Manual-backed: Flush with cool running water for 20 minutes

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Stroke signs

Face, arm, or speech changes need immediate EMS activation.

First action: Activate EMS immediately.
911: Call 911 and note the time.

Manual-backed: Look for abnormalities, loss of function or changes in Face, Arms, or Speech

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Allergic reaction

Serious allergy signs can become life threatening quickly.

First action: Act quickly. Swelling may close the airway.
911: Call 911 for serious allergy signs.

Manual-backed: Act quickly. Swelling may close the airway.

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Seizure

Protect the person from injury and do not put anything in their mouth.

First action: Protect the patient from injury, particularly their head.
911: Call 911 when the situation is severe, prolonged, or uncertain.

Manual-backed: Do not restrict movement or place anything in the patient’s mouth

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Heat and cold awareness

Move toward safety, get adult or trained help, and call 911 if symptoms are serious.

First action: Look around and protect yourself before helping.
911: Call 911 for serious heat or cold illness concerns.

Manual-backed: Look around. Do not focus only on the patient; take a look at the big picture.

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