RescueQuest
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HeartSafe EMS support
Send one short note with the setting, the need, and the next action. We will route the right HeartTrak™ access path.
What to send
Use one plain note: the setting, the help you need, and the next step you want.
Example: Our staff are practicing AED response and need the next HeartTrak™ access step.
Handoff
School, workplace, community site, or training context.
Team access, team sign-in, AED review, training follow-up, or a RescueQuest question.
Keep it brief so we can route it fast.
Choose the handoff
Use one clear path so HeartSafe EMS can answer quickly.
Use this for one move, guide, map, or scenario, then one clear next step.
Send one clear noteUse this when RescueQuest moves into team workflow.
Request team accessUse this when AED readiness needs a HeartSafe EMS review.
Email review requestDirect contact
Use direct contact for team access, training, AED review, or a RescueQuest question.